I’m just a dumb Eskimo; but seriously, you can’t even spell that?!
I’m Just a dumb Eskimo; but seriously, what’s your excuse? The day was like any other day helping people navigate the incredibly complex controls of hitting the num lock key before typing in numbers, when I again came across a titan of mental fortitude. Here’s how it went:
Me: Thank you for calling the #####’s call center this is Andrew speaking how can I help to you tonight?
Caller: Hi yes this is Miguel from unit XXXX and I just wanted to call in because I am attempting to put an employee in the computer and they are not allowing me to save it. (Wow, this might actually be better then I thought going good so far)
Me: Okay sir what’s the message you get when you attempt to save?
Caller: you want me to read it to you? (Ooookay spoke too soon)
Me: Yes sir.
Caller: Okay it says Profile could not safe (yes he said safe not save) due to invalid issuing Authority.
Me: (At this point I Remote connected to the machine (I basically pulled up his monitor from my screen) and discovered that he had put down the issuing authority as the State of Floundera, figuring it could have just been a slip of the hand as he was typing I go easy on him) ok sir it looks like the state name has been spelled wrong.
Caller: no… that is spelled correctly Florinda (that’s what it sounded like he said anyways and then he did me the service of spelling it) F- L- O- U- N- D- E- R- A.
Me: ok sir that’s actually the incorr-
Caller: (interrupting me which is one of my biggest pet peeves Oh and he’s now yelling as well.) NO SIR YOU ARE INCORRECT I HAVE BEEN LIVING HERE FOR 5 YEARS I KNOW HOW TO SPELL THE STATE NAME YOU ARE BEING INCREDIBLY RUDE TO ME AND TRYING TO TALK DOWN TO ME NOW LET ME TALK TO YOUR MANAGER.
Me: no problem sir… (5 min later)
Supervisor: Ok sir I apologize for him I would like to check something real quick could you pull out your ID for me, okay you got it? Alright how do they spellFloridaon there (caller responding obviously just realizing he had been wrong and apologizing) No Problem sir I’ll pass that along. (Supervisor comes up to me and puts a soda on my desk chuckles and walks away).
John The Aussie 
I laughed, it reminded me of a brief conversation with a german mate once….
Australia – A-U-S-T-R-A-I-L-A-I-A
HAHA. I want to move to Floundera! Another classic.
Year ago my wife worked as a long distance operator. She asked the person on the line how to spell her name (Florida).
She responded, “Dis stupid somebody workin’ for da phone company can’t spell Florida.”
Moments like that I have to admit is when I get my wisecracks on at work.
Though one thing I learnt is that no matter how pissed you are, never take it out on the operator that will fix your problem.
I also learnt that using manners, being patient and pretending your talking to your in-laws helps get you extra stuff or a faster response.
Oh you gotto love that lol